Learning Program Manager | Learning Experience Designer

Professional Summary:

I have over 10 years of experience in transforming learning programs and designing, facilitating and implementing e-learning modules, in-app tutorials, videos, live trainings, and more. I began in public schools as a high school teacher for a small online school, I became obsessed with measuring and identifying meaningful learning experiences. This pivoted into adult learning while (roughly 2013-2018) with launching and guiding a cohort of professional educators in a three to five year project of elevating our organization's learning product into results-driven effectiveness.

My professional background is diverse, ranging from Sr. Manager of Customer Success and Customer Education, Learning Experience Designer within a Learning, Development, & Organizational Change team in a growing fintech, with years of background in variety of settings of digital adoption (ranging from from enterprise L&D angle to customer facing, in-app or 3rd party).

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I am flexible. I fell in love with adult learning pedagogies specifically Informal and Incidental Learning Theory and Communities of Practice. I have also formally studied UX/UI and have dabbled in product management.

My personal characteristics are driven by equity and a drive for authentic voice. In my personal life, I have dedicated nearly 2 decades of my life in founding and volunteering in a variety of grassroots social justice groups.